Platform as a Product (PAAS)

Three key pillars of Platform as a Product
Improve developer experience by building internal developer platforms that reduce cognitive load, developer toil and repetitive manual work.
Platforms don’t enforce a specific approach; it brings best practices and tool recommendations. It is about making it easy for developers to build and deliver software while not abstracting away the functional and differentiated capabilities of the underlying core services.
Platform as a Product engineering teams treat platforms as a product (used by developers) and design the platform to be consumed in a self-service manner.

The measure of process efficiency

Process efficiency refers to your level of productivity relative to the amount of time and money you put into a process. First-time right is a simple metric for determining production efficiency, showing how many features you create/deploy per functional scope item.