Managed Services
Customers benefit from our total solution packages. They can fully focus on their organizational goals, and we take care of an effective and efficient cloud infrastructure, which is critical in a modern organization.
From SUE, managed services can be summed up as a service that takes care of the administrative and technological needs of your business. This includes tasks such as maintaining your networks, servers, and software, as well as providing support for your employees. Basically, it’s a one-stop shop for everything technology-related, which can be extremely helpful in reducing the stress and complexity of managing a technology infrastructure.
Do you want to contact us for a free consultation?
We are more than happy to explain why a good managed service is worth more than what it costs. Please feel free to contact us.
Support & SLM with Managed Services
SUE offers two levels of support, providing direct contact with our experts in a reactive (ticket) and proactive (monitoring) way and subsequent Service Level Management.
Process improvement, continuously with Managed Services
Satisfaction will be measured through evaluation. The result helps us to continuously improve our process. Outage minimization is an additional service that continuously analyzes which problems can occur.
Advice with practical recommendations
On this basis we give recommendations, ultimately aiming for zero tickets and zero outages. As an additional optional service, we offer advice on your Open Source Lifecycle.
Future proof Managed Services
Our experts analyze the business impact and give advice on the architecture. Your organization is therefore optimally designed for the future as well.
